Oct 15, 2013.. With Powerful Phrases for Dealing with Difficult People, anyone can confront problems head-on, before they fester and spread. Practical and ..
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Oct 15, 2013.. Powerful Phrases for Dealing with Difficult People has 35 ratings and 7 reviews. Stephen said: Overall this is a decent book to give you a ..
by Powerful Phrases for Dealing with Difficult People by Renee Evenson “Powerful Phrases for Dealing with Difficult People" is a helpful resource to enable the reader to handle any type of conflict with any person. The book offers phrases to communicate effectively and how to put those phrases in practice according to a number of different scenarios. This straight-forward 241-page book is broken out into two main parts: Power Phrases + Actions = Successful Work Relationships, and Effective Conflict Resolution = Strengthened Work Relationships. Positives: 1. A well-written accessible book. 2. An important topic, how to deal with conflicts effectively. 3. Excellent and easy to follow format. The book flows smoothly. The format is consistent which helps readers find sections quickly within chapters. Sub sections like “Something to Think About” and “Why This Works” are very helpful. 4. Overall, good advice. “Opening your conversation with “I” phrases keeps the focus on how the other person's actions made you feel.” 5. Provides many phrases of apology and of compromise. “Let's talk about this. I need to know why it happened and how we can keep it from happening again.” 6. Stresses the importance of following words with actions. “That's because your words convey your message, but your actions convey the feelings and emotions behind it. Nonverbal communication is the actions you take as you speak and listen.” 7. Some advice resonates in its simplicity and immediate effectiveness. The advice on how to read the other person’s level of assertiveness was excellent. “If the person immediately backs down, show compassion.” 8. The five steps to effective conflict resolution. This is a core feature of this book and consists of: 1. think first, 2.Read more › This item: Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities Price: $10.95 $9.86 Ships from and sold by Amazon.com
Oct 2, 2013.. The following is a guest post from Renée Evenson, author of Powerful Phrases for Dealing with Difficult People: Over 325 Ready-to-Use Words ..
Dec 18, 2013.. “Powerful Phrases for Dealing with Difficult People” by Renée Evenson. Style Magazine Newswire | 12/18/2013, 1:19 p.m. | Updated on ..
Powerful Phrases for Dealing with Difficult People: Over 325 Ready-To-Use Words and Phrases For Working With Challenging Personalities - Kindle edition by ..
Powerful Phrases for Dealing with Difficult People. Over 325 Ready-to-Use Words and Phrases for Working with Challenging Personalities. Renee Evenson ..